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What forms do I need for Centrelink?

Author

Emily Cortez

Published Feb 27, 2026

What forms do I need for Centrelink?

Documents you may need, include: Health Care Card claims. medical reports. Centrelink medical certificates.

Documents you may need, include:

  • income tax returns.
  • employer separation certificates.
  • PAYG certificates.
  • payslips.
  • profit and loss statements.
  • Taxation Notices of Assessment (NOA), if self employed.

Then, what are the requirements for Centrelink?

Qualifying criteria

be unemployed. unless exempted, participate in or be willing to participate in approved activities and/or job search. enter into, comply with or vary an existing Job Plan to fulfil the activity test. be 22 years of age or over but under age pension age, and.

Also Know, how do I send documents to Centrelink? Sign in to myGov and select Centrelink. Select Upload documents from Favourite services on the homepage. Or, you can select MENU from your homepage. Select Documents and Appointments, followed by Documents and Upload documents.

Also to know is, can you fill out Centrelink forms online?

Centrelink forms and other supporting documentation can be submitted online. Most Centrelink forms are available to complete online. If you cannot find the document you are looking for after selecting Centrelink Form, select this option to manually enter the document type.

How do I register with Centrelink?

If you don't want to use the app, you'll need to register for an account through myGov. Go to my.gov.au to create a myGov account, if you need to, and link it to Centrelink. To register you need a Customer Reference Number (CRN). You can find your CRN on a letter from us or your Health Care Card, if you have one.

suitable paid work for at least 15 hours per fortnight in the first 12 months you're on a payment. voluntary work of no more than 15 hours per fortnight in the first 12 months you're on a payment.
Yes, Centrelink can access your bank account, but only if you give them a reason to. At this point, Centrelink can legally request that your bank hand over your personal bank account details, to review your finances. In most cases, Centrelink does not have the authority to take money out of your account.
An approved activities as defined by the Mutual Obligation Framework are: Part-Time Employment. Unpaid Work Experience Placements. Voluntary Work.
How do I borrow money from Centrelink?
  1. Sign in to myGov and select Centrelink.
  2. Next, click Apply for Advance.
  3. You will, now, be shown if you're eligible to apply or not.
  4. If you're eligible, click Get Started.
  5. Follow the steps to lodge your application.
Currently, most jobseekers are required to apply for at least 10 jobs a fortnight, though those in an area with low employment prospects only need to make six applications. Business groups are concerned the change will have them inundated with poorly targeted applications.
Your maximum payment rate each fortnight includes Youth Allowance and the Coronavirus Supplement. You'll get the supplement at a rate of $250 a fortnight until 31 December 2020.
Mutual obligation requirements are tasks and activities you agree to do while getting certain payments from us. Penalties apply if you don't meet them. These are approved tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.
If your claim is successful, you'll need to report your income to get your first payment. Every 2 weeks you need to tell us what you and your partner earned in the last 14 days. You'll need to report your income even if it's $0. If you don't report every 2 weeks your payment will stop.
Create and submit Medical Certificate form
  1. Select Centrelink Forms from the main menu in HPOS.
  2. Select Medical Certificate option from the page displayed.
  3. The Medical Certificate Instructions screen will be displayed.
  4. Read the instructions and select Continue.
  5. Enter the Patient Details.
  6. Select Save and continue.
Steps to get Rent Assistance
  1. Sign in to myGov and go to Centrelink.
  2. Select My Details.
  3. Select either Update address details, Update contact details or Update accommodation details as required.
  4. Once you've updated your details we'll give you a summary of the updates.
  5. If all the details are correct, read the declaration.
provide your super fund with a letter from DHS or Centrelink showing you in receipt of continuous eligible income support payments. This letter is called a Q230 Financial Hardship letter.
Your CRN is on letters we've sent you or on your concession card, if you have one. If you can't find your CRN, you can either: sign in to myGov and under Government support for coronavirus, select Continue, then select I need a CRN and follow the prompts. call us and we'll ask you some questions.

How do I get rent assistance form?

To apply for housing assistance you can:
  1. fill out an application form online.
  2. call the Housing Contact Centre on 1800 422 322 between 9am and 5pm, Monday to Friday.
Authorising a person or organisation to enquire or act on your behalf form (SS313) Use this form to authorise a person or organisation to enquire or act on your behalf for Centrelink payments and services including aged care costs. You can do this through your Centrelink online account.

How do I apply for a pension card?

How to apply
  1. Check you meet the eligibility requirements.
  2. Select the 'Apply online' button.
  3. Complete and submit the online form.
  4. When your application is processed you'll receive an email confirmation. The card will arrive by post in about 21 days.
Centrelink asset test limits for Allowances and full Age Pensions from 1 July 2020
SituationHomeownersNon-homeowners
Single$268,000$482,500
Couple (combined)$401,500$616,000
Illness separated (couple combined)$401,500$616,000
One partner eligible (combined assets)$401,500$616,000
Online
  1. Sign in to myGov.
  2. Select Centrelink.
  3. Select Documents and Appointments from the MENU.
  4. Select Request a document.
  5. Select Deduction Statement from the drop down menu.
You can't email Centrelink, but you can connect with us on social media. Fax us on 1300 786 102.
21 days
Centrelink has the power at this point to request details of your accounts from your bank. Centrelink will issue an Account Payable letter explaining how much is owed, why it's owed, when it's due and how it can be repaid. If you do not make repayments, Centrelink can reduce your income support payment by 15 per cent.

How do you upload documents?

Upload & view files
  1. On your Android phone or tablet, open the Google Drive app.
  2. Tap Add .
  3. Tap Upload.
  4. Find and tap the files you want to upload.
  5. View uploaded files in My Drive until you move them.
You can prove your identity online to get a Customer Reference Number (CRN) using myGov. If you want to claim a payment, you need a CRN. To get a CRN, you need to prove who you are with us.
Centrelink Contact – Phone Numbers & Opening Hours
  1. BasicsCard. 1800 057 111. 24/7.
  2. BasicsCard. 1800 132 594. Mon/Fri 8am – 5pm.
  3. Bereavement. 132 300. Mon/Fri 8am – 5pm.
  4. Bereavement. 132 850. Mon/Fri 8am – 5pm.
  5. Centrelink debt. 1800 076 072. Mon/Fri 8am – 5pm.
  6. Centrelink loan options. Centrelink loans. Advanced payments – 136 240.
  7. Carers. 132 717. Mon/Fri 8am – 5pm.
  8. Families. 136 150.

How do I register for my gov?

  1. Step1: create an account. Go to myGov and select Create an account on the homepage.
  2. Step 2: agree to terms of use. Read the Terms of use.
  3. Step 3: enter an email address.
  4. Step 4: enter your mobile number.
  5. Step 5: create password.
  6. Step 6: create secret questions.
  7. Step 7: use your myGov account.
You need a myGov account to set up and use your Centrelink online account. If you don't have a myGov account, create an account. If you need help read our create a myGov account online guide. Once you have a myGov account, you can access a range of Australian Government services online, including Centrelink.

How do I set up Medicare online?

Follow these steps to get online.
  1. Step 1 – Check you're enrolled in Medicare. You need to be enrolled in Medicare to set up your online account.
  2. Step 2 – Sign in through myGov.
  3. Step 3 – Register for your Medicare online account.
  4. Step 4 – Download our app.

What is CRN?

A CRN is a Customer Reference Number provided as identification by the Department of Transport and Main Roads. Your CRN is normally your driver's licence; learner license number or 18 + card number. Company CRNs can be found on your registration certificate.

How do I log into myGov?

Go to the myGov website to sign in to your myGov account. Enter your myGov Username or email and Password, then select Sign in. Open the myGov Code Generator app on your device. A new code will display on your screen every 30 seconds.
Please contact Centrelink to request your online services access to be unlocked. You can send a message via our secure internet messaging service, which will enable you to request help with the registration process.

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