How to get a refund on minecraft marketplace
Emma Newman
Published Mar 25, 2026

To file for refunds you need to fill the refund form:
There are other answers below:
Jun 18, 2020. Knowledge. After reaching out to the publisher at their listed support email address for troubleshooting, you may request a refund by submitting a Marketplace Refund Request Case here within 14 days from the date the transaction took place. In the case of bugs or technical issues, please provide a detailed description of the issues by …
If this is the case, contact Minecraft Support, provide the order number (s) and transaction ID (s) from the purchase, and specify which purchase to refund. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. Our refund policy allows for one refund per license.
If you want to request a refund for Minecraft Windows 10, you’ll need to do it through your Microsoft account. Minecraft will accept refund requests only under certain circumstances:
I Purchased the wrong Minecraft world by mistake. Can I get a refund? You’ll need to contact store support for the device that you made your purchase on. You may get a refund depending on the circumstances. Follow the steps in the previous section titled Can Minecoins be refunded? for support. Why is some content in the Marketplace grayed out?
You can check the payment method that was refunded and the status of your refund in Your Orders. To get more information about the Mojang refund policy, please contact the Mojang customer care team: by phone at (800) 283-7457; via the company’s social networks; via the support form at help.minecraft.net.
Get more realistic results and save tons of time placing objects into your scene with physics. To get more information about the Mojang refund policy, please contact the Mojang customer care team: by phone at (800) 283-7457; via the company’s social networks; via the support form at help.minecraft.net.
Can I refund marketplace items? Hello everyone. Last year in December I accidentally bought the “Extreme Snowman Speed Battle” map from Jigarbovs Productions. I kept clicking the store stuff to get rid of the ‘NEW’ tag, and I accidentally pressed one of them twice, resulting in me buying something I didn’t want.
how do i refund a world i bought with minecoins? hello I bought a bunch of minecoins bout 3 worlds but one really sucks and is a waste of my **** minecoins so am I able to refund this 1 world for my minecoins back? plus I just bought it like 15 minutes ago soooo…….. This thread is locked.
Related Questions
How do I get a refund for my Minecraft purchase?
Refunds are available if you contact Minecraft Support within 15 days of purchase and if: You made a duplicate purchase. A purchase was made without your permission. You’re unable to play your game after visiting minecraft.net troubleshooting sections for your version of Minecraft.
How do I request a refund for a marketplace purchase?
After reaching out to the publisher at their listed support email address for troubleshooting, you may request a refund by submitting a Marketplace Refund Request Case here within 14 days from the date the transaction took place.
What do I do if I bought the wrong Minecraft edition?
If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. As with most other downloadable software, we do not typically offer refunds for other reasons.
Can you get a refund on Minecraft Bedrock Edition?
Since Minecraft Bedrock Edition is available across multiple platforms, whether or not you’re able to get a refund depends on the company’s policy. Most companies require you to request a refund within the first 14 days of the purchase and only if you’ve played the game for less than two hours.