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How do I unblock mpesa?

Author

Emma Newman

Published Mar 14, 2026

How do I unblock mpesa?

You can unblock your card by using any of the following channels: Dial *234# and reply with 1 for M-PESA Products. Select Option 4 from the Menu for M-PESA Card and pick Unblock from the options given.

Thereof, how do I reset my mpesa pin?

From the M-PESA menu select "My Account".

  1. Select "Change PIN".
  2. Enter old PIN press OK.
  3. Enter new PIN and confirm it.
  4. Wait for the confirmation.

Furthermore, how do I retrieve my messages from mpesa? Mpesa mini statement: How to Get Mpesa Statement via SMS

  1. From your phone (that has a Safaricom line), dial *234#
  2. *234# is the USSD Service Short-code.
  3. Then answer with 1 (M-PESA Statement).
  4. Then select whether you want a Full Statement or Mini Statement at the nest prompt.
  5. A Service reply message — that you will receive your Safaricom Mpesa statement shortly is displayed.

Also to know is, why is mpesa not working?

There are instances where your M-Pesa Menu will fail to work when using it on a new smartphone. The reason for this problem is that you have not updated your M-Pesa menu. You need to update the menu before the SIM toolkit works. This is because new phones come with a menu that needs to be updated.

How do I get my start key to activate mpesa?

Step 3: Activate Your M-PESA Account

  1. Go to Safaricom menu and select M-PESA.
  2. Select 'Activate' or 'Wezesha'
  3. Enter the 'Start Key' (4-digit number received from M-PESA)
  4. Create a new PIN (a preferred 4-digit number that will be your PIN)
  5. Confirm the PIN by entering the 4-digit number again.

How long does it take to activate mpesa?

3 minutes

How do I activate mpesa after new SIM?

Step 3: Activate Your M-PESA Account
  1. Go to Safaricom menu and select M-PESA.
  2. Select 'Activate' or 'Wezesha'
  3. Enter the 'Start Key' (4-digit number received from M-PESA)
  4. Create a new PIN (a preferred 4-digit number that will be your PIN)
  5. Confirm the PIN by entering the 4-digit number again.

What to do when you send mpesa to a wrong number?

How to reverse wrong MPESA transaction
  1. Immediately you realise you sent money to the wrong Safaricom MPESA No, just go to the SMS you received from Safaricom.
  2. Copy that Transaction Code and create a blank SMS, paste it there and send to the number 456.
  3. Safaricom will do their best to reverse that transaction.

How can I access my mpesa online?

The M-PESA website can be accessed via the following URL, m-pesa.com using Internet Explorer, Google Chrome and Safari web browsers.

How do I change my mpesa details?

then follow these steps to change the details:
  1. Visit the nearest Mpesa retail shop.
  2. Ask the one who bears the registration details to accompany you to the office.
  3. Both of you must carry your official identification documents.
  4. If the person cannot accompany you, ask him or her to write a permission letter.

What is mpesa transaction code?

The Transaction Code is the code you receive when you pay via Mpesa. This is the code that you input in the required field then submit your application. Do not delete the Mpesa message that you receive upon payment to KUCCPS. You will need it later.

How do I get mpesa menu?

On the SAFARICOM Menu: Select M-PESA menu then select Activate or Wezesha. (The MPESA menu allows you to use Swahili or English Language.)

The customer will receive the M-PESA menu on their phone, under Safaricom, with following sub-menus:

  1. Send Money.
  2. Withdraw Cash.
  3. Buy Airtime.
  4. Loans and Savings.
  5. Lipa na M-PESA.
  6. My Account.

Can you reverse airtime to mpesa?

Safaricom customers who erroneously buy airtime from M-Pesa can now reverse the transaction and get a full refund. The telecom firm has quietly introduced the reversal service, offering relief to subscribers who mistakenly buy airtime instead of sending or withdrawing money from the mobile money service.

How do I reverse airtime on mpesa?

Fortunately, safaricom has a way now of reversing the transaction. And the reversal happens fast. All you have to do is forward the Mpesa message you get after buying the airtime to 456. And it appears that Safaricom algorithms anticipate that most of the people who buy big airtime may do so by mistake.

Is Mine Pesa legit in Kenya?

Yes they did. It's a common scam and often run from Kenyan prisons, though as you can see there are all kinds of people doing it. I assume you hadn't even signed up for Mpesa yet, that would be a pretty sure sign of a fraud.

How do I receive mpesa via email?

How to get your full M-PESA statement via email
  1. Dial *234# and Select 'My M-PESA Information' Key in the number 2 and press send.
  2. Select 'M-PESA Statement' Key in the number 1 and press send.
  3. Select 'Full Statement'
  4. Enter your ID or passport number.
  5. Enter your email address.
  6. Confirm email address.
  7. And you are done.

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