How do I fix waiting for communication from primary decoder?

Besides, how do I fix no communication from primary decoder?

THE FIX FOR ERROR E143-4

1. Re check cable from the primary decoder – Check / try restarting your decoder.
2. Check extra view port settings in the decoder settings.
3. Check if heart beat is being received in the primary decoder settings.
4. check and see if the pairing of the decoders is the same, to work on triple and extra view.

Beside above, how do you connect a primary and secondary decoder? Primary and Secondary Decoders

We use a heartbeat cable or a smart LNB to link secondary decoders to the primary decoder. If you are living in a building that uses a single dish or a communal system then you might not have access to the smart LNB. In such a case, you can use a DStv smart switch to link your decoders.

One may also ask, what does waiting for communication from primary decoder mean?

Inferior cable or damaged cable

Usually the price of cable increases as the quality increases. Therefore ensure that you insist on DStv approved cable to ensure a stable xtraview setup. If you do have a “waiting for communication from primary decoder Explora ” error, bad quality or damaged cable could be the cause.

How do I reset my extra view decoder?

You can reset to factory defaults as follows :

1. Press the DStv button on the remote.
2. Scroll to Settings.
3. Then to System Settings.
4. Select Reset Decoder Setting.
5. Select Reset to Factory Default.