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How do I contact Employment Support Allowance?

Author

William Cox

Published Mar 15, 2026

How do I contact Employment Support Allowance?

How can I claim Employment and Support Allowance? Step one: To claim ESA call Jobcentre Plus on 0800 055 6688 (textphone 0800 023 4888). They'll ask you questions over the phone and fill in the form for you. Alternatively, you can download a claim form from GOV.UK.

Likewise, what is the number for employment support allowance?

Income related Employment and Support Allowance (ESA)

England, Scotland and Wales: 0800 169 0350. Northern Ireland: 0800 587 1377 (Textphone: 0800 328 3419)

One may also ask, how long can you get employment support allowance? Contributory ESA entitlement is limited to one year from the time entitlement began for those in the work-related activity group. For more information see contribution-based Employment and Support Allowance.

Likewise, people ask, how do I claim employment support allowance?

Step one: To claim ESA call Jobcentre Plus on 0800 055 6688 (textphone 0800 023 4888). They'll ask you questions over the phone and fill in the form for you.

Does employment support allowance still exist?

Income-related Employment and Support Allowance is replaced by Universal Credit. Please go to the 'Can I get Employment and Support Allowance? ' page of this guide for information on who can still claim. Applies to: England, Northern Ireland, Scotland and Wales.

How do I get in touch with DWP?

Contact the Department for Work & Pensions (DWP) on their pensions phone number 0345 606 0265 (standard rate) to contact Jobcentre Plus for work & benefits enquiries.

Can ESA check my bank account?

They have no access to your bank account, but do know if you've been paid money that you've paid tax on. They are notified by the HMRC. if doing a fraud investigation they can apply for a court order for bank statements.

How do I contact Department of Work and Pensions?

Contact the Pension Service
  1. Make a claim. Telephone: 0800 731 7898. Textphone: 0800 731 7339.
  2. Technical help with the online service. Telephone: 0800 169 0154. Textphone: 0800 169 0254.
  3. Telephone: 0800 731 0469. Textphone: 0800 731 0464. Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0469.

What is employment support allowance?

Overview. You can apply for Employment and Support Allowance ( ESA ) if you have a disability or health condition that affects how much you can work. ESA gives you: money to help with living costs if you're unable to work. support to get back into work if you're able to.

What can you claim if your disabled?

In this section
  • Check what benefits to claim if you're sick or disabled.
  • Employment and Support Allowance (ESA)
  • Personal Independence Payment.
  • Disability Living Allowance for children.
  • Attendance Allowance.
  • Carer's Allowance.
  • If you're an adult on Disability Living Allowance.

How do I switch from universal credit to ESA?

You can get New Style ESA on its own or at the same time as Universal Credit. If you apply for and are awarded both benefits, the New Style ESA you are paid will reduce your Universal Credit payment by the same amount.

How can I get in touch with ESA?

If you are unhappy with the ESA application process and need to make a complaint the quickest way is to call the Employment and Support Agency phone number on 0800 328 5644.

Who is entitled to ESA?

If you've been in steady employment and paying National Insurance, you are likely to qualify for contribution-based ESA. Those who have been in a very low-paid work or unemployed are more likely to get income-related ESA group. There is also a "new-style" ESA benefit for people who are entitled to Universal Credit.

Can I claim employment allowance with only one employee?

You can only claim the Allowance if you pay Class 1 Employers' National Insurance Contributions – as limited companies do. If your company does have one or more employees, at least one other person in addition to the director must be paid above the secondary NIC threshold of £8,788 per year (2020/21) to qualify.

What else can I claim with PIP?

You may get a top-up (called a premium) on the following benefits if you get PIP:
  • Housing Benefit.
  • Jobseeker's Allowance.
  • Income Support.
  • Working Tax Credit.
  • Employment and Support Allowance - but only if you get the PIP daily living component.
  • Pension Credit - but only if you get the PIP daily living component.

What is new style Employment and Support Allowance?

Overview. If you are ill or have a health condition or disability that limits your ability to work you may be able to get New Style Employment and Support Allowance ( ESA ). New Style ESA is a fortnightly payment that can be claimed on its own or at the same time as Universal Credit ( UC ).

Do I need a sick note to claim ESA?

You will need to get a medical certificate (called a fit note) from your GP at the start of your claim. After 13 weeks Jobcentre Plus will do their own medical test and you will no longer need fit notes. You can ask for you claim for ESA to be backdated for up to three months.

Can I claim Universal Credit and ESA?

If you qualify for Universal Credit instead of Income-related ESA, you can get Contribution-based ESA at the same time as Universal Credit. A new claim for Contribution-based ESA is also known as a new claim for New-style Employment and Support Allowance.

Can I claim ESA online?

Apply for new style ESA

You can't apply for ESA through your Universal Credit online account anymore. You can apply online for new style ESA on GOV.UK. You'll be asked some questions first to make sure you're eligible. If you are, you'll be asked to fill in an online form.

Can I claim Carers Allowance and ESA?

Does Claiming This Benefit Affect ESA? Yes, your carer's allowance can affect any other benefits you receive including Employment Support and Jobseeker's benefits. If you receive an Employment Support benefit, you will not be paid your Carer's Allowance but will instead receive a carer premium.

Can I get extra money on universal credit?

Budgeting Advance

You can only get this loan if you've been on Universal Credit, Employment and Support Allowance, Income Support, Jobseeker's Allowance or State Pension Credit for six months or more. However, you can get it before six months if you need the money to help you start a job or stay in work.

Are ESA and Pip connected?

Currently, separate organisations run assessments for Personal Independence Payment (PIP) and the Work Capability Assessments in Employment Support Allowance (ESA) and Universal Credit using different IT systems. The new system will deliver all assessments using a single digital platform, developed and run by the DWP.

Is ESA going up April 2020?

The end of the benefit freeze in April 2020 is bringing a 'pay rise' to many social security claimants. For the past four years, the amounts of working-age benefits have not risen in line with inflation. But a rise of 1.7 per cent is coming in this year.

What benefits can I claim if I can't work due to illness?

If you don't qualify for Statutory Sick Pay or new-style Employment and Support Allowance you might be able to claim Universal Credit. You can also claim Universal Credit alongside Statutory Sick Pay or new-style Employment and Support Allowance.

What are the 2 types of ESA?

There are three different types of ESA:
  • 'New style' ESA.
  • Contribution-based ESA.
  • Income-related based ESA.

How much ESA will I get in 2020?

When the claim has been approved, you will get: Up to £74.35 a week if you're in the work-related activity group. Up to £113.55 a week if you're in the support group.

Do you get a Christmas bonus on ESA?

If your ESA continues after the Work Capability Assessment, you also qualify for a £10 Christmas Bonus each year. You do not need to make a claim for the bonus, it is paid automatically. It does not affect any other benefits you might get.

How much is Pip a week?

PIP rates
ComponentWeekly rate
Daily living - standard rate£59.70
Daily living - enhanced rate£89.15
Mobility - standard rate£23.60
Mobility - enhanced rate£62.25

How much savings are you allowed on ESA?

The DWP won't take any money off your ESA if your total savings are £10,000 or less. If your total savings are over £10,000, the DWP will take money off your ESA – up to £24 each week.

What is the difference between contribution and income based ESA?

The difference is, you can still receive contribution-based ESA if you get the Severe Disability Premium. Income-based ESA. You may be able to get this if you've not met the criteria for National Insurance contributions in the last two to three years. You must also be entitled to the Severe Disability Premium.

Can I claim sick pay?

If you work (and aren't self-employed), you're legally entitled to get Statutory Sick Pay (SSP) as long as you: have started work with your employer. are sick for 4 full days or more in a row (including non-working days)

Will a change of address affect my ESA?

Does moving house affect ESA? Moving home doesn't class as a change of circumstances so shouldn't affect your ESA – you must update them about your address change nonetheless. Moving home may affect other benefits such as the bedroom tax.

Is ESA affected by inheritance?

Is part of your ESA claim contribution based? If it is then your savings/inheritance will have no effect on the contribution part.

Can I claim income support?

you have no income or a low income, and no more than £16,000 in savings. you're not in full-time paid work (you can work less than 16 hours a week, and your partner can work less than 24 hours a week) you're not eligible for Jobseeker's Allowance or Employment and Support Allowance.

How do I claim ESA for depression?

A vast majority of applications for 'new style' ESA are claims for stress, depression and anxiety. You have to collect a medical certificate (fit note) from your GP or medical specialist before making a claim with the Department for Work and Pensions (DWP).

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