Can you still get parts for a Potterton boiler?

Author

Charlotte Adams

Published Mar 21, 2026

Can you still get parts for a Potterton boiler?

Potterton boiler spares from PlumbNation are available to buy for all Potterton appliances when you need to maintain your boiler due to a failed part. Our sales staff are highly trained with extensive knowledge of the heating spares market we can assist you at any stage of the process when buying your new parts.

Correspondingly, who owns Potterton boiler?

BDR Thermea Group

Similarly, where are Potterton boilers made? Warwickshire

Herein, why does my Potterton boiler not fire up?

Like most boilers, fan faults like this on a Potterton can be narrowed down to: Loose or damaged wiring – the circuit board isn't receiving the signal it needs. A faulty air pressure switch – the switch is sending the wrong signals to the boiler.

Is my Potterton boiler under warranty?

When you purchase a new Potterton boiler for your home, you'll receive a no-quibble warranty of up to 7 years. The warranty is designed to provide you with complete peace of mind that all parts and labour are free of charge should your boiler break down within the warranty period.

Are Potterton boilers any good?

If you've read any of our other boiler reviews, you'll know we recommend a 5 year warranty as a minimum for your boiler system. So, considering Potterton is comparable in terms of reliability and quality, the boiler prices are good. They're are premium boilers, but at the lower end of premium.

What is the lifespan of a Potterton boiler?

Servicing older Potterton boilers is usually easy peasy, but you may find you need to spend money on repairs. However, it's worth remembering that even the best brands having a life span of around 14 – 16 years.

Does Baxi own Potterton?

Baxi is part of Baxi Heating. Our brands include: Baxi; Main Heating; Heatrae Sadia; Megaflo; Remeha; Andrews Water Heaters; Potterton Commercial; and Packaged Plant Solutions.

Why is my Potterton boiler flashing green?

When there is a call for heat the Status LED will flash Green and after several seconds the burner will light automatically. The Status LED will show continuous Green whilst water is being heated. If the Status LED is showing continuous or flashing Red the boiler will need resetting.

How do I replace Potterton EP2002?

There isnt a direct replacement for the EP2002, so you will need to change the back plate, which means to swap the programmer over you need to terminate the wires on the new back plate. The EP2 is sufficient for your needs, but you can chose any CH and HW programmer, you dont need to stick with a Potterton.

What's the best boiler to buy?

Here are the 6 best boilers to buy and install, below:

Worcester Bosch. The number one on our list is certainly the most well known.
Viessmann Boilers.
Ideal Boilers.
Vaillant.
Baxi.
Alpha Boilers.
Potterton.
Glow Worm.

How do you fix a boiler that won't ignite?

If you still can't light your boiler, there could be debris blocking the jet. Boiler pilot light jets are relatively cheap to replace but can also be removed, cleaned and re-installed. Your heating engineer will be able to advise you on the best course of action and replace the jet accordingly.

How do you fix a boiler flame failure?

To reset the boiler, turn the selector switch to the R (Reset) position. Hold for at least 5 seconds and release. The fault code will be replaced with the boiler's current temperature. At this point on a neon indicator boiler model, the flame failure light will stop flashing and will be replaced with the burner light.

Why would a boiler not ignite?

Gas valve. One of the most common reasons why a boiler fails to ignite is because of a problem with the gas flow into your boiler. There could be a blockage or damage which is impacting the gas flow. A Gas Safe Registered engineer will be able to check your gas supply and diagnose any issues for you.

Why does my boiler fire up then cut out?

Your combi boiler firing up then cutting out is nothing to worry about. It is usually the result of its 'preheat' function. Basically, it's a way of ensuring that hot water is ready to be used in the taps throughout your home.

Why does my boiler keep firing up when heating is off?

If your combi boiler fires up then turns off then this is likely to be the 'preheat' function. This is nothing to worry about and simply ensures there's some hot water ready to be sent to the taps when you need it. However, if it keeps firing up then quickly turns off again, this could be a sign of short cycling.

How do you reset a Potterton gas boiler?

Reset. bar.
Off position. The boiler will not operate.
Central heating. and hot water. Both heating and. hot water will operate.
Hot water. Hot water will operate.
Reset. Hold for approximately. 5 seconds and release.

How old is my Potterton Promax combi boiler?

You can find out the age of a boiler by looking at its serial number. A boiler's serial number looks like a long barcode and is stuck somewhere on the outside of the boiler. It will include a series of numbers and letters which will reveal the age of the boiler. So you have to know what you're looking for.

Does Baxi own main?

Main Heating, a subsidiary of Baxi, has an impressive 75 years of experience in manufacturing domestic gas appliances and are proud of their 'straightforward', 'no frills' approach to heating solutions.

Who made the first combi boiler?

The German giant Vaillant were certainly one of the first if not the first to produce a combination boiler in the early 1960's and another firm who were in on the act early was a French firm called Chaffoteaux producing their first real combination boiler around 1963.

What is a Potterton boiler?

Potterton system boilers are designed to deliver quality heating and hot-water to homes with the use of an additional sealed hot-water cylinder. An additional cold-water tank is not required with these boilers as their major central heating components are already built-in.

How do I know if my boiler is still under warranty?

Call our Customer Service team on 01482 498660.

How do I get my boiler serviced?

You should get your boiler serviced every year by a Gas Safe registered engineer . You can arrange a service yourself or through a heating engineer – it should cost about £86 ¹. Alternatively, you can get boiler cover through a plan, such as Homecare, that includes a boiler service, but this can cost more than £200.

How do I check if my boiler is registered?

To check your boiler has been notified to the local authorities you need to search the gas safe register database and check for notified appliances by entering the properties address. This task must be completed prior to seeing whether a duplicate installation/building regulations certificate is available to order.

What does E1 mean on a Potterton boiler?

User Action. E1. Overheat. Bleed radiators, check system water pressure; if low refill via filling loop.

Is a Baxi boiler warranty transferable?

Baxi warranties shall apply to the original purchaser at the time of the original installation, used without interruption. Warranties are non-transferable.

Is Potterton Promax SL a combi boiler?

What we think of the Potterton Promax SL. This range of five boilers covers five different heat outputs: 12kW, 15kW, 18kW, 24kW and 30kW. They are not like Combi boilers which supply hot water on demand.

What does Baxi warranty cover?

When you purchase a Baxi boiler, you'll be given a manufacturer-backed warranty that protects you against the costs of unexpected boiler faults. Baxi offers no quibble standard warranties of up to 7 years and the brand sometimes offers limited-time 10-year warranties on selected new boiler installations.

How reliable are Baxi boilers?

Baxi might not be considered amongst the premium boilers of the market but they certainly have some premium products backed up by award winning customer service and excellent warranties so if you're looking for a bargain, you might just find it in a BAXI.

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Can you still get parts for a Potterton boiler?